Contact Us

We aim to provide great customer service



    How to get here - Directions

    Our headquarters are located very close to the Girona Airport. The easiest way to reach us is by car. Take the exit number 8 of the AP-7 motorway direction Airport/Cim la Selva/Riudellots de la Selva/Cassà de la Selva/C-25/Vic. Drive forward the C-25 and take the third exit of the roundabout direction C-25. Take the fourth exit of the next roundabout also direction C-25-Riudellots de la Selva and keep on driving until you reach the town. Take the first exit of the small roundabout located at the beginning of the town and cross the town until the next roundabout. There’s a petrol station there. Castey headquarters are located in the third exit; you will be able to see us from this roundabout.

    Customer Service Key Principles

    Listen and support our customers
    Respond quickly and act fast
    Provide a great customer experience

    Contact Info

    Avinguda Mas Vilà, 4-6
    17457 Riudellots de la Selva (Girona) - Spain
    Telephone: +34 972 47 77 52 / Fax: +34 972 47 81 14
    https://www.castey.com
    E-mail: castey@castey.com

    Our clients are our greatest achievement

    Below are some of the clients that had a lot of nice things to say about us

     
    Thank you for your quick reply and amazing customer service! I am very impressed.
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    Tristan Lobo
    NOVEMBER 4.2019
     
     
    I have received the replacement Frying Pan – thank you very much. Excellent Customer service! We shall certainly consider Fundix / Castey products in future.
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    Neil Struys
    NOVEMBER 13.2018
     
     
    Thank you for the rapid reply to my enquiry. It is very good of you to send the replacement part. May I take this opportunity to say that my wife and I are very pleased with the quality and performance of the Castey cookware that we have and would recommend them to anyone. Thank you very much for your help, we can tell people that your customer service as well as your products are both very good.
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    Tony
    JULY 09.2017
     
     
    The replacement pan has arrived safely. It looks very good & if its cooking surface performs as well as the old one I am sure I shall be buying more Castey cookware. My thanks to Castey for what I regard as an excellent example of good customer relations in this matter.
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    Rick Vivian
    MAY 20.2019
     
     
    I would just like to say thank for such brilliant service. Not just for replacing the hot plate but it arrived when you said it would, from Spain to the UK. Amazing.Thanks again.
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    Patrick Morris
    APRIL 02.2019
     
     
    Please accept my thanks for the way in which you and your company have handled this issue. I have been very impressed. Not only do you make great pans but you have a wonderful after sales service!
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    Frank
    JANUARY 29.2018
     

    Legal Notice

    Personal Data Protection

    In accordance with the provisions of the current legislation on Personal Data Protection, we hereby inform you that your data will be incorporated into the processing system owned by CASTEY GLOBAL SL, with Tax ID number B17470972 and its registered office at AVINGUDA MAS VILA 4 17457, RIUDELLOTS DE LA SELVA (GIRONA) in order to meet your inquiries. In keeping with applicable regulations, CASTEY GLOBAL SL informs users that their information will be kept during the necessary period in order to fulfil the aforementioned conditions.   CASTEY GLOBAL SL also informs it users that it will process the data in a lawful, honest, transparent, suitable, relevant, limited, accurate and updated manner. CASTEY GLOBAL SL therefore undertakes to take all reasonable measures to ensure that they will be deleted or rectified without delay if they become inaccurate.   CASTEY GLOBAL SL informs you that we continue to process your personal data according to your continued consent.   In accordance with the rights conferred on you by the current legislation on Personal Data Protection, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition by sending your request to the postal address indicated above or by writing an email to castey@castey.com.   You can go to the competent Control Authority to present the claim that you consider appropriate.   CASTEY GLOBAL SL POLÍGON INDUSTRIAL DE GIRONA, S/N 17457 RIUDELLOTS DE LA SELVA (GIRONA, SPAIN)

    castey@castey.com

    CIF Tax Identification Number B-17470972

    Commercial Registry

    Girona Commercial Register, Book 910, Folio 213, Sheet Number Gi-16906, 1st Inscription.